Such issues may arise if there is instability in the internet connection. Full Wi-Fi bars or mobile data coverage alone will not always be enough to ensure a solid connection. Sometimes, local networks may slow down or become overloaded.
If your connection becomes unstable at any time during gameplay, the application may crash. If you experience this problem, we recommend you to:
- Force close the application and reopen it.
- Restart your device.
- Please note that since no account creation is required to access the game, we do not recommend uninstalling the application, as this will result in the loss of your progress.
For information on how to force close the game on your device, we invite you to visit the articles Troubleshooting steps for Android or Troubleshooting steps for iOS.
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