What should I do if the game crashes after displaying an advertisement?

In case the game crashes or closes after playing a specific advertisement, we kindly ask you to contact us here.

In order to be able to trace the source of the ad and take appropriate action, it is important that you include the following information in your message:

• Screenshot or screen recording of the advertisement.
• Date and approximate time you saw it.
• Your location (city or state)
• The game mode in which the notice appeared.

For information on how to take a screenshot or screenshot recording, we invite you to visit the articles: How can I take a screenshot? and How can I take a screen-recording?(Android), How can I take a screen-recording?(iOS)