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  1. Help Center
  2. Troubleshooting

Troubleshooting

Frequent Issues

  • How do I update the game?
  • Troubleshooting steps for Android
  • Troubleshooting steps for iOS
  • Why didn't I receive my prize?
  • What should I do if the game crashes after displaying an advertisement?
  • The application freezes or closes, what can I do?
See all 11 articles

Purchase Issues

  • What do I do if I had a problem with a purchase?
  • How does the payment process for a purchase work?
  • Where can I find my purchase history?
  • How can I set a password to secure my purchase process?
  • I bought the ad-free version, why do I still see ads?
  • How can I change my payment information on an Android device?
See all 7 articles
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